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Our Accessibility Standards

Inclusive Services

All moving services are designed to accommodate customers with mobility, visual, or hearing impairments.

Website Accessibility

Our website is built to meet WCAG 2.1 guidelines, ensuring it is navigable with screen readers and accessible on all devices.

Physical Accessibility

We ensure our facilities, offices, and service processes are accessible to all clients, with ramps, elevators, and proper signage where applicable.

Assistance & Support

Our team is trained to provide additional support for clients requiring extra assistance during the moving process.

Features to Support Accessibility

  • Screen-reader-friendly website navigation
  • Keyboard-only navigation support
  • High-contrast text and scalable fonts
  • Accessible forms and contact pages
  • Dedicated support for customers with special requirements

 

How Karma Moving Ensures an Accessible Move

  1. Personalized Consultation – Discuss your accessibility needs during the move
  2. Customized Planning – Plan the move with accommodations in mind
  3. Trained Moving Team – Movers are prepared to handle specific accessibility requirements
  4. Ongoing Feedback – Continuous improvement based on customer experience

Two movers carrying large boxes outdoors at Karma Moving.

Real Reviews from Customers

Customer satisfaction is the foundation of Karma Moving. Our clients trust us to handle their moves with care, professionalism, and efficiency.

I had a great experience with Karma Moving!! They showed up right on time, the communication was solid from start to finish. They even fit me in for my move a few days earlier than I had initially planned and they were very accommodating to all my moving needs. From the time they showed up as expected they were friendly, organized and efficient. They took time to make sure everything was neatly stacked and took special care to protect more delicate items. They were super friendly and worked quickly to get the job done. Everything went so smoothly, I have never had such an stress-free and seamless moving experience. Their price point was reasonable and fair and they made me feel like they genuinely care about their customers. I would definitely recommend Karma Moving and use them again. Thanks guys!

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Super efficient team and friendly people. Joy is a joy to work with and I highly recommend him and Karma Moving for any moving needs!! Thanks again

google

I'm not the best at into internet mumbo jumbo so this is rare for me. I tell you this because life is complicated and most times difficult,these guys really helped me. Above and beyond necessary. Really appreciate how carting and respectful of my valued items. Truly trust worthy thanks guys

google

I have had the pleasure working with Joy and his team with the Tax Planning Centre kiosk in the Chahko Mika Mall. He not only was prompt, kind and considerate but also extremely talented in helping put the kiosk frame together for another successful tax season. I could not have done this without his assistance. Thank you Joy, see you at the end of tax season when the Kiosk comes down to be stored until next year.

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I recently moved from Calgary to Vancouver and had a great experience with Karma Moving. Joey and his team were extremely professional from start to finish. They handled everything carefully, showed up on time, and made what could have been a stressful long-distance move feel easy and organized. All of my belongings arrived safely, and the whole process was smooth and well communicated. Joey clearly takes pride in his work and it shows in how he runs his company. I highly recommend Karma Moving to anyone looking for a reliable and professional moving company.

google

Joy at Karma moving was very responsive and was able to complete my job on very short notice. Our fragile items were packed and transported with care. Would recommend to anyone looking for movers in the Kootenays.

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Karma moving made everything smooth. My move to Victoria was stressful. Joy and the team were amazing. They delivered my belongings in perfect condition as promised.so happy I found them. Thank you so much.

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Moving is always such an ordeal ! But these guys were awesome, they made move day a great experience ! Hard working, personable individuals, I highly recommend Karma Moving, they will make it a good experience.

google

Joy and Patrick showed up right on time, ready to go. They were both very friendly and professional. The price was more than fair given the service provided and their professional curiosity. Easy to book with. Great communication. 11/10, will obtain Karma Moving's services again if needed.

google

Fast, efficient, hard-working, and careful. Everything arrived in great condition. Friendly service. Highly recommend!

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Frequently Asked Questions – Accessibility

Is Karma Moving’s website accessible?

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Yes. Our website meets WCAG 2.1 standards, with features supporting screen readers and keyboard navigation.

Can I request accessibility accommodations for my move?

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Absolutely. Our team can provide customized support for mobility, visual, or hearing needs.

Are your movers trained in accessibility?

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Yes. All movers receive training to assist customers with accessibility requirements.

Do you have accessible office facilities?

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Yes. Our offices and customer service points are fully accessible.

Can I schedule a consultation to discuss my accessibility needs?

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Yes. We offer personalized consultations to ensure a safe and comfortable moving experience.

Moving Should Be Accessible to Everyone

Karma Moving is committed to providing inclusive moving services and website accessibility for all customers.

Get a Quote (250) 777-3180